Hear about it before the problem grows, not on the morning the server fails to start: continuous monitoring, self-recovery, verified backups, signed updates and remote support — in one subscription. In development — leave your details for early access.
The problem
Our answer
What sets us apart
Windows services, web endpoints and scheduled tasks are checked continuously; a stopped service is restarted, and alerts stay quiet during a maintenance window.
Database size, log growth, index fragmentation, last backup and integrity checks; findings by severity with what to do next.
A backup plan is set up, copied to a separate disk and tested with scheduled restore drills; the result goes into the report.
Our applications are updated from signed packages; settings and data are preserved, and a version that fails the health gate is rolled back automatically.
When something goes wrong we connect to the server through a logged, permission-based remote session; session time and work done are recorded.
Outages, recoveries, restore drills, updates and open findings on one page; written for a non-technical manager.
Today (manual / spreadsheets)A service stops at night and is noticed in the morning; the disk fills up, the log grows, a certificate expires.
With SME Server Care SubscriptionServices are monitored, restarted automatically when needed and alerts are sent; the ERP database health is scanned.
Today (manual / spreadsheets)The backup everyone counts on is missing or stale; a restore has never been tried.
With SME Server Care SubscriptionBackups go to a separate disk and are verified; restores are tested.
Today (manual / spreadsheets)Updates are applied by hand without a trail; the server's state cannot be explained to the manager.
With SME Server Care SubscriptionSigned automatic updates come with a health gate and rollback; remote support is logged and permission-based; a monthly report goes to a non-technical manager.
We show openly what is ready, what is in development and what comes next. We do not promise dates; your feedback sets the priorities.
Service, endpoint and task checks; maintenance window; DNS and certificate checks.
Logged, permission-based sessions; time and work records.
Signature and health gate; automatic rollback on a failed version.
Nightly full backup, separate disk, retention, regular restore tests.
Size, log, index, backup and integrity findings; severity and recommendation.
All parts installed on the server by one setup wizard; licensing and updates.
Plain summary of outages, recoveries, restore drills, updates and open findings.
A partner dashboard showing the status of several servers on one screen.
Alerts before it is full: disk, database log and certificate expiry trends.
Package tiers by number of servers and response time.
SME Server Care Subscription is not released yet. Shall we email you when it launches, or give you a call? Choose your channel.
Would you like a feature in SME Server Care Subscription, have a suggestion or hit a problem? Tell us; the team reads every message and shapes the roadmap accordingly.